We have 15 different manufacturing facilities located all over the world. Our shipping times depend on where the product is being manufactured and where it is being shipped to. Our app always routes your orders to the manufacturing center that is closest to your buyer. We do this in order to minimize shipping times for you.
Ship times from and to the same region (e.g. US to US, UK to UK, UK to Europe, etc.) are approximately 3-7 days, and ship times from region to region (e.g. US to Canada, US to UK , or Canada to Europe, etc.) are approximately 7-14 days.
Any questions or concerns, feel free to contact us directly at firstname.lastname@example.org.
We are committed to our customers and want you to be happy. We stand by our products and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to email@example.com, and we will gladly refund you.
*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense. We highly recommend shipping your piece (s) back with tracking and appropriate damage insurance.